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#16 Curiosity in municipal economic development with Diem Ly

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Curiosity at Work: Diem Ly on Municipal Economic Development and Inclusive Growth

In this episode of Curiosity at Work, “Curiosity in municipal economic development with Diem Ly,” Dr. Julie Pham interviews Diem Ly, Division Director at the City of Seattle’s Office of Economic Development (OED). Diem shares her unique journey from community journalism and telecommunications to leading citywide efforts for inclusive economic growth. She discusses OED’s mission to support businesses, neighborhoods, and entire industries, ensuring opportunities reach all Seattle residents, regardless of background.

Navigating Post-Pandemic Economic Development

As the city adapts to a post-pandemic landscape, Diem reflects on the challenges of prioritizing the diverse needs of various stakeholders. She highlights the complexities of managing economic growth in a city that is rebuilding after a crisis. With a growing team, OED focuses on fostering inclusive growth while addressing urgent and long-term community needs.

The Role of Curiosity in Public Service

Diem, a relatively new public servant, compares her experience in the private sector to her role in public service. She discusses the importance of continuously learning about the many stakeholders she partners with and how public servants must document and share these insights within the organization. This ensures that community groups are not repeatedly asked for the same information, fostering better relationships with local residents and businesses.

Creating a Learning Culture Within OED

Diem emphasizes the importance of creating a feedback culture within her team. She believes it’s essential to encourage openness about mistakes and to embrace learning opportunities. This approach is key to maintaining a dynamic and responsive team. By fostering an environment where learning is operationalized across OED, Diem helps her department continually improve its processes.

Drawing Inspiration from Diverse Perspectives

Diem also draws inspiration from her family conversations, which inspire her personal curiosity. She believes that embracing different perspectives requires slowing down, acknowledging our assumptions, and being open to change. This practice strengthens her ability to practice curiosity at work, enhancing her leadership style and approach to community engagement. Diem underscores how curiosity, when embraced by teams, can build stronger relationships and lead to more thoughtful solutions in public service.

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#DiemLy #EconomicDevelopment #CuriosityAtWork #Leadership #PublicService #FeedbackCulture #WorkplaceInnovation #InclusiveGrowth #CommunityDevelopment #PostPandemicRecovery

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#11 Cultivating Curiosity in Public Planning with Lauren Flemister

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Curiosity at Work: Lauren Flemister on Leadership, Strategic Planning, and Community Development

Lauren Flemister, Assistant Director of Planning and Public Works at Pierce County, brings over 17 years of experience in community and regional planning, architecture, and public affairs. She has held leadership roles in the City of Tacoma’s Planning and Development Services Department and the City of Seattle’s Office of Planning and Community Development. In this episode of Curiosity at Work, Lauren shares insights into how curiosity can transform complex work environments and drive effective leadership.

Fostering Curiosity in Complex Work Environments

Lauren believes that curiosity is essential for organizations to adapt and thrive in a rapidly changing world. One of her key approaches is fostering a workplace culture where employees feel safe to ask questions and challenge traditional thinking. By encouraging this kind of curiosity, Lauren ensures her team is equipped to solve problems creatively and effectively.

Bridging Long-Range Planning with Infrastructure Development

In her role at Pierce County, Lauren oversees a diverse range of operations, including road maintenance, airports, and solid waste management. She emphasizes the importance of bridging long-range planning with infrastructure development to create lasting impact. A key focus of her work is ensuring that underserved communities receive the attention and resources they need to thrive. Lauren integrates strategic planning with implementation to make this vision a reality.

Creating a Culture of Continuous Learning and Growth

Lauren’s leadership style is shaped by her background in architecture, urban planning, and public affairs. She views herself as a bridge-builder within the organization, fostering collaboration and innovation. Lauren encourages her team to view obstacles as opportunities for learning and growth, which is especially important as the workforce faces a wave of retirements, known as the “silver tsunami.” By supporting staff development and facilitating seamless knowledge transfer, Lauren ensures that curiosity continues to fuel progress in the workplace.

Strengthening Communities Through Leadership and Curiosity

Lauren’s leadership philosophy is rooted in the belief that curiosity not only enhances individual growth but also strengthens communities. By fostering a culture of curiosity and continuous learning, she inspires her team to tackle challenges and drive positive change for Pierce County and beyond.

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#LaurenFlemister #PublicPlanning #UrbanPlanning #PierceCounty #CuriosityAtWork #CommunityDevelopment #Leadership #GovernmentLeadership #InfrastructurePlanning #PodcastInterview #StrategicPlanning #ProfessionalGrowth #LeadershipInsights #CommunityPlanning #PublicWorksManagement #GovernmentAffairs

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#9 How Curiosity Drives Seattle’s Future: A Conversation with Rico Quirindongo on City Planning and Innovation

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In the latest episode of Curiosity at Work, host Dr. Julie Pham welcomes Rico Quirindongo, the Director of the Office of Planning and Community Development (OPCD) for the City of Seattle. Together, they dive into how curiosity shapes the workplace and the dynamic role it plays in city planning. Rico shares insights into the structure of his office, which comprises 50 people, including planners and finance experts, working across divisions like equitable development and land-use policy. Their mission is to shape the future of Seattle in a way that balances sustainability, community needs, and growth.

Rico discusses the challenges and rewards of balancing curiosity with the pragmatism required in the political landscape. As a department heavily scrutinized by both local and international audiences, OPCD constantly navigates the tension between innovative problem-solving and meeting public expectations. He also touches on how the team works both remotely and in-person to foster collaboration, while keeping an eye on their goal of shaping Seattle into a livable, thriving city.

The episode highlights some of the critical projects undertaken by OPCD, such as working with different stakeholders to explore innovative solutions for transit hubs. Rico illustrates the complexity of these projects, where multiple stakeholders, timelines, and budgetary constraints must align. Despite the challenges, he emphasizes that curiosity remains a vital tool for navigating the intricacies of city development, even when political pressures demand concrete results.

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