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Curiosity at Work: Michael Jacobson on Leadership, Performance Management, and Equity in the Public Sector
In this episode of the Curiosity at Work podcast, Dr. Julie Pham sits down with Michael Jacobson, an award-winning leader in organizational performance management and Deputy Director at King County’s Office of Performance, Strategy, and Budget. Michael shares insights from his extensive work establishing King County’s performance management systems, including the creation of the first countywide strategic plan and public performance reporting.
Balancing Strategic Planning and Managing Complex Teams
Michael discusses the complexities of his role and the challenges of balancing strategic planning with managing diverse teams. These teams work on key issues such as criminal legal system reform, homelessness, and community grants. He highlights how practicing curiosity has shaped his approach to leadership, particularly in navigating these complex issues.
Fostering Curiosity in Bureaucratic Systems
A key theme in the conversation is Michael’s emphasis on the importance of creating a work environment where team members feel safe to express curiosity, even within a bureaucratic system filled with rules and limitations. He shares anecdotal experiences, like building relationships through informal lunches with colleagues, that illustrate how fostering curiosity and authentic connections can lead to positive results within large, complex organizations.
Leading with Curiosity and Purpose in the Public Sector
Michael also provides candid thoughts on navigating hierarchy, politics, and equity in government work. He offers a nuanced view of what it takes to lead with curiosity and purpose in the public sector. His experiences reflect how curiosity can overcome challenges and drive positive change, even in the most structured environments.
Michael’s Insights on Equity and Social Justice
The episode also touches on Michael’s unique perspectives on equity and social justice. He discusses his work with the Interbranch Equity Team and his efforts to incorporate equity analysis into performance measurement. Additionally, Michael reflects on the role of historical markers and public narratives, challenging listeners to consider who gets to tell these stories and how they evolve over time.
Valuable Lessons for Public Service and Leadership
This thought-provoking conversation offers valuable lessons for anyone interested in public service, organizational leadership, or cultivating curiosity in a structured environment. Michael’s insights provide a powerful example of how curiosity can drive meaningful change in the public sector and beyond.
Connect with Dr. Julie Pham:
- LinkedIn:https://www.linkedin.com/in/juliepham2/
- Website:https://curiositybased.com/
- Instagram:https://www.instagram.com/juliephamphd/
Connect with Michael Jacobson:
- LinkedIn: https://www.linkedin.com/in/michael-jacobson-measure
- Website: https://kingcounty.gov/en/dept/executive/governance-leadership/performance-strategy-budget
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