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Admitting You’re Wrong at Work

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Admitting you’re wrong at work can be challenging, but it’s an essential part of professional accountability. We all make mistakes, and acknowledging them not only shows personal responsibility but also fosters a culture where it’s okay to make errors and learn from them. Here are six tips to help you admit your mistakes gracefully, strengthen trust, and enhance respect within your team.

1. Directly Admit It

When you realize you’ve made a mistake, address it as soon as possible. Simply acknowledge the mistake and take responsibility for it. For example, say, “This happened, and I’m responsible for it.” Being upfront shows that you’re aware of the mistake and ready to own it without deflection.

2. Don’t Blame Others

Avoid placing blame on others, even if the situation was influenced by factors outside your control. Focus solely on your role in the mistake. Blaming others can undermine your credibility and erode trust within your team. Owning your part in the mistake strengthens your accountability.

3. Don’t Over-Explain

While it may be tempting to go into detailed explanations, avoid over-explaining. Providing too much information can come across as defensive and may make it seem like you’re making excuses. Keep your explanation brief and to the point, focusing on the fact that you made an error and what you plan to do about it.

4. Acknowledge the Impact

Acknowledge how your mistake may have impacted others. Be open to hearing their feedback and concerns, and invite them to share any additional effects you might not be aware of. Demonstrating empathy for how others are affected shows that you’re genuinely concerned about the team and willing to make things right.

5. Suggest a Solution

Once you’ve acknowledged the mistake, suggest a possible solution to address it. Then, invite feedback from others to see if your solution is the best one. By involving the team in finding a solution, you not only demonstrate problem-solving skills but also show that you value their input.

6. Use the Mistake as a Learning Opportunity

Talking about your mistake in other settings, such as team meetings, can signal that it’s okay to make mistakes as long as we learn from them. Sharing your experience openly with the team helps create a culture of accountability and growth. It shows that making mistakes is a part of the learning process and an opportunity to improve.

Conclusion: Strengthen Team Morale Through Accountability

Admitting you’re wrong at work and handling it with grace not only demonstrates accountability but also strengthens trust within your team. It signals that mistakes are opportunities for growth, and that learning from them is more important than perfection. By following these six tips, you can create a more open, respectful, and resilient work environment.

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#19 Curiosity in Health Insurance with Shannon Drotning

The image shows a promotional graphic for a podcast episode. The podcast is titled "Curiosity at Work" and is hosted by Julie Pham, PhD. The episode is titled "Curiosity in Health Insurance" and features guest Shannon Drotning. The graphic is presented by Curiosity Based and includes their logo, which is a stylized "cb" in a circle.

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Curiosity at Work: Shannon Drotning on Curiosity and Innovation in Health Insurance

In episode 19 of Curiosity at Work, Dr. Julie Pham interviews Shannon Drotning, Market President for the West Coast at Providence Health Plan. Shannon shares her inspiring career journey, from starting as a customer service representative to becoming a senior leader in healthcare. She highlights how curiosity and a customer-first mindset have been central to her success in navigating the complexities of Medicare and the insurance industry. Shannon explains how customer-focused curiosity is driving innovation in health insurance.

Leading Innovation in Health Insurance with Customer-Focused Curiosity

With over 1,500 employees, Providence Health Plan has a mission to serve diverse communities. Shannon emphasizes the importance of fostering innovation while staying deeply connected to the people they serve. She explains how curiosity drives her team to continually refine their processes and improve customer service. This customer-first approach is essential for faster problem resolution and greater customer satisfaction.

The Role of Curiosity in Improving Customer Experience

Shannon discusses how Providence Health Plan lives up to its promise to “Know Me, Care for Me, Ease My Way” by actively listening to customer feedback. She draws inspiration from industries like retail, showing how curiosity in understanding customers’ needs can lead to significant improvements. By integrating customer insights and adopting an innovative mindset, Shannon and her team work to create a seamless, customer-centric experience.

Managing a Sales-Driven Team with Empathy and Curiosity

Managing a sales-driven team presents unique challenges, but Shannon highlights how curiosity can foster empathy and understanding. She focuses on hiring individuals who are not only skilled but also deeply committed to helping others navigate healthcare decisions. Shannon shares how fostering a learning culture encourages her team to approach challenges with curiosity, driving meaningful impact in the health insurance space.

Curiosity as a Catalyst for Growth, Collaboration, and Innovation

Through her leadership, Shannon models how curiosity fosters growth, collaboration, and innovation in a fast-paced industry. She believes that creating a culture of learning—where even small changes are valued—can transform workplace culture and lead to continuous improvement. By encouraging her team to see things through the eyes of their customers, Shannon demonstrates how curiosity can drive positive change in healthcare.

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Five Practical Tips to Prevent Burnout at Work

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Burnout is a real issue that affects productivity, team morale, and the ability to achieve organizational goals. Preventing burnout is essential as people are a company’s most valuable asset. Ensuring that your team isn’t overwhelmed or constantly on the verge of burnout will improve overall well-being and contribute to a healthier, more productive work environment. Here are five practical tips to prevent burnout at work.

1. Reduce False Urgency

False urgency is when employees feel constantly busy, yet they aren’t accomplishing much. They are reacting instead of being proactive. This constant sense of urgency can lead to burnout because it keeps people in a state of stress. To reduce false urgency, take time to set clear expectations and deadlines, and make sure that team members are working toward meaningful goals. Avoid creating an environment where everyone feels the need to rush without a clear direction.

For more information on this, check out a video on how to reduce false urgency at work. https://curiositybased.com/reduce-false-urgency-at-work/

2. Encourage Taking Breaks

Trust your team to manage their workload and encourage them to take breaks during the day. Regular breaks can help break up the monotony of the workday and refresh the mind. Whether it’s taking a lunch break, stepping outside for a walk, or running errands, allowing employees to take breaks can help prevent burnout. It’s important to also model this behavior by taking breaks yourself. Leading by example helps normalize taking time to recharge.

3. Make Time to Reflect, Connect, and Celebrate

Creating a culture of recognition and appreciation is crucial. Employees need to feel valued not only for their work but for their humanity. Regularly connecting with your team and celebrating milestones or achievements fosters a sense of pride and accomplishment. You can implement team-building activities or icebreakers to enhance the work environment and encourage meaningful relationships. Taking time to reflect on successes and challenges will help build a supportive and balanced workplace.

4. Have Companywide Breaks

At CuriosityBased, a companywide break is implemented every quarter where everyone takes time off to rest and recharge. While not all companies may have the resources to provide an entire week, implementing shorter breaks—such as a half-day or a day each month—can have a big impact. Alternatively, providing employees with paid time off on holidays can help them disconnect and rejuvenate, reducing the risk of burnout.

5. Have a Backup Plan

Sometimes, employees feel pressured to do everything themselves, believing they are the only ones who can get the job done. This can lead to burnout when employees feel that the work will fall apart without them. To prevent this, establish a clear backup plan. Let employees know that if they are absent, there’s a temporary solution in place. Whether that means pausing the work or delegating it to someone else, having a plan in place reduces stress and ensures continuity.

Conclusion: Preventing Burnout is Key

Burnout is a real issue, but it is far easier to prevent than to recover from. By applying these five tips—reducing false urgency, encouraging breaks, reflecting and celebrating achievements, scheduling companywide breaks, and having a backup plan—you can help your team avoid burnout and create a healthier work environment.

If you found five practical tips to prevent burnout at work to be helpful, be sure to share them with others and start applying them to your workplace!

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#18 Curiosity in emergency services with Chief Harold Scoggins

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Curiosity at Work: Harold Scroggins on Leadership, Innovation, and Curiosity in Emergency Services

In this episode of Curiosity at Work, Dr. Julie Pham interviews Harold D. Scroggins, Chief of the Seattle Fire Department. Chief Scroggins shares his remarkable 35-year journey of curiosity in emergency services and the evolving role of the fire department. He discusses how curiosity plays a critical role in addressing the challenges faced by the department, from traditional fire-fighting to medical emergencies, hazardous materials management, and water rescues.

The Evolving Role of the Seattle Fire Department

With over 1,200 staff, the Seattle Fire Department exemplifies how curiosity and innovation can drive continuous improvement. Chief Scroggins highlights the importance of balancing legacy and tradition with the need for constant adaptation and training. He explains how the department’s culture of curiosity helps the team stay ahead of challenges while ensuring the highest standards of service.

Curiosity as a Driver of Continuous Learning and Innovation

Chief Scroggins emphasizes the department’s commitment to continuous learning and innovation. From updating operational guidelines to pioneering life-saving programs, such as the use of buprenorphine for overdose response, curiosity drives meaningful advancements. He illustrates how the department fosters a culture of feedback and collaboration, including monthly calls with fire departments nationwide to exchange best practices. Despite managing change in a field steeped in tradition, Chief Scroggins highlights how curiosity helps question assumptions and find better ways to serve the community.

Leading with Curiosity: Fostering Growth and Resilience

Through his leadership, Chief Scroggins demonstrates how curiosity can inspire both individual and organizational growth. He shares how fostering a family-like culture in fire stations and supporting new recruits through rigorous training contributes to the department’s success. Curiosity, he believes, transforms even the most traditional institutions, ensuring continuous improvement and resilience.

How Curiosity Fuels Innovation and Community Impact

This episode offers invaluable insights into how curiosity fuels innovation, resilience, and community impact in the world of emergency services. Chief Scroggins’ leadership approach illustrates how curiosity is not just a trait but a driving force behind effective service, operational excellence, and positive community outcomes.

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How to Plan an Interactive Online Experience: Essential Logistics

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Planning an interactive online experience requires thoughtful preparation and attention to detail. Whether you’re hosting a workshop or creating content, the logistics of an online event can make or break the experience. In this post, you’ll find three essential tips on how to plan an interactive online experience to help ensure smooth event management and make your online event a success.

1. Test the Technology

Technology is always evolving, and what worked last month might not work the same way this month. That’s why testing the technology beforehand is crucial. Make sure your slide deck displays correctly, the sound quality is clear, and the polls are functioning properly. To get a complete picture, launch your presentation from your computer and then call in using your phone. This allows you to experience the event from a user’s perspective and helps you identify any issues that could arise.

2. Schedule a Rehearsal

Rehearsals are essential for any online event. If you’re working with others to facilitate the event, schedule a rehearsal to go through the flow of the event. This allows you to clarify who will speak when, work out transitions, and make last-minute adjustments. If you’re facilitating solo, try rehearsing with coworkers or asking a friend for support. A rehearsal helps you get comfortable with the setup and ensures everything runs smoothly during the event.

3. Set Up Guidelines for Participants

To ensure full participant engagement, provide clear guidelines. This can include instructions embedded in your slides or a follow-along document. If you anticipate that your audience may be unfamiliar with the technology, consider offering a quick demo or adding slides that explain the features they’ll need to use during the event. Having these resources ready makes it easier for participants to follow along and engage in the experience.

Conclusion: Planning a Successful Online Experience

By following these three tips how to plan an interactive online experience —testing technology, scheduling rehearsals, and providing participant guidelines—you’ll be well on your way to creating a smooth and successful online event. These strategies will help you design engaging and interactive online experiences that leave a lasting impact. If you’re interested in diving deeper, consider exploring courses on Mastering Interactive Online Experience Design.  Start learning how to create even more successful online events today.

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#17 Curiosity for administrative professionals with Rachel Suman

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In episode 17 of Curiosity at Work podcast, Dr. Julie Pham interviews Rachel Suman, Chief Experience Officer at the International Association of Administrative Professionals (IAAP). Rachel shares her inspiring journey from administrative professional to executive leader, providing valuable insights into the evolving role of administrative professionals across industries. IAAP, with over 7,000 members and a community of more than 80,000 professionals, is dedicated to empowering administrative professionals by offering training, leadership development, and advocacy.

Rachel discusses the diverse and impactful roles administrative professionals play within organizations and how IAAP supports their growth and influence globally. She highlights the importance of curiosity as a fundamental leadership skill within IAAP’s team culture. By embedding curiosity through feedback, self-reflection, and space for growth, Rachel explains how continuous learning is fostered in their organization. She also introduces feedback journals as an effective tool for tracking growth and creating a supportive learning environment.

As a passionate advocate for administrative professionals, Rachel offers practical tips on empowering administrative staff in any organization. From scenario-based interview questions to creating safe spaces for honest feedback, she shares actionable strategies for fostering curiosity, leadership, and growth. This episode emphasizes how curiosity and empathy can transform workplace culture, support administrative teams, and enhance organizational effectiveness.

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#RachelSuman #IAAP #CuriosityAtWork #AdministrativeProfessionals #Leadership #FeedbackCulture #ContinuousLearning #WorkplaceCulture #CareerGrowth #EmployeeEmpowerment

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#16 Curiosity in municipal economic development with Diem Ly

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Curiosity at Work: Diem Ly on Municipal Economic Development and Inclusive Growth

In this episode of Curiosity at Work, “Curiosity in municipal economic development with Diem Ly,” Dr. Julie Pham interviews Diem Ly, Division Director at the City of Seattle’s Office of Economic Development (OED). Diem shares her unique journey from community journalism and telecommunications to leading citywide efforts for inclusive economic growth. She discusses OED’s mission to support businesses, neighborhoods, and entire industries, ensuring opportunities reach all Seattle residents, regardless of background.

Navigating Post-Pandemic Economic Development

As the city adapts to a post-pandemic landscape, Diem reflects on the challenges of prioritizing the diverse needs of various stakeholders. She highlights the complexities of managing economic growth in a city that is rebuilding after a crisis. With a growing team, OED focuses on fostering inclusive growth while addressing urgent and long-term community needs.

The Role of Curiosity in Public Service

Diem, a relatively new public servant, compares her experience in the private sector to her role in public service. She discusses the importance of continuously learning about the many stakeholders she partners with and how public servants must document and share these insights within the organization. This ensures that community groups are not repeatedly asked for the same information, fostering better relationships with local residents and businesses.

Creating a Learning Culture Within OED

Diem emphasizes the importance of creating a feedback culture within her team. She believes it’s essential to encourage openness about mistakes and to embrace learning opportunities. This approach is key to maintaining a dynamic and responsive team. By fostering an environment where learning is operationalized across OED, Diem helps her department continually improve its processes.

Drawing Inspiration from Diverse Perspectives

Diem also draws inspiration from her family conversations, which inspire her personal curiosity. She believes that embracing different perspectives requires slowing down, acknowledging our assumptions, and being open to change. This practice strengthens her ability to practice curiosity at work, enhancing her leadership style and approach to community engagement. Diem underscores how curiosity, when embraced by teams, can build stronger relationships and lead to more thoughtful solutions in public service.

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#DiemLy #EconomicDevelopment #CuriosityAtWork #Leadership #PublicService #FeedbackCulture #WorkplaceInnovation #InclusiveGrowth #CommunityDevelopment #PostPandemicRecovery

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#15 Curiosity as a port commissioner with Ryan Calkins

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Curiosity at Work: Ryan Calkins on Curiosity as a Port Commissioner and Public Service Leadership

In episode #15 of Curiosity at Work, Dr. Julie Pham interviews Ryan Calkins, Port of Seattle Commissioner and advisor at the Pacific Northwest National Laboratory (PNNL). With two distinct roles spanning the public and research sectors, Ryan shares how curiosity helps him navigate complex challenges, foster innovation, and balance competing priorities.

Navigating the Port of Seattle and Public Service

The Port of Seattle is a public agency managing the Seattle airport and seaport, with over 2,700 employees, including 1,000 tradespeople. As commissioner, Ryan plays a key role in co-writing the budget alongside the Port’s Executive Director and providing oversight for the agency. In addition to his work at the Port, Ryan advises at PNNL, one of 17 U.S. regional research institutions. PNNL employs 6,500 people, mostly scientists, and Ryan focuses on connecting these scientists with industry to drive innovation.

Overcoming Barriers to Curiosity in Public Service

Ryan discusses the barriers to curiosity in public service, particularly the pressures of balancing stewardship with public scrutiny. As an elected official, he emphasizes the need to adapt to new facts while creating spaces for innovation without compromising essential services. He also reflects on the importance of handling power dynamics carefully, noting that criticizing privately and thanking publicly helps foster trust and collaboration with staff.

Curiosity and Thoughtful Leadership

Through his diverse experiences, from small business ownership to environmental advocacy, Ryan exemplifies how curiosity can fuel thoughtful leadership. Whether addressing complex issues of equity or exploring new opportunities in renewable energy, Ryan’s approach demonstrates the transformative power of curiosity. His leadership not only helps solve challenging problems but also inspires others to innovate and grow.

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#RyanCalkins #PortOfSeattle #PNNL #CuriosityAtWork #Leadership #PublicService #Innovation #RenewableEnergy #WorkplaceCulture #EnvironmentalAdvocacy

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#14 Curiosity for early leaning providers with Phoebe Sade

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Curiosity at Work: Phoebe Sade on Leadership and Innovation in the Social Sector

In this episode of Curiosity at Work, “Curiosity for early leaning providers with Phoebe Sade,” Dr. Julie Pham interviews Phoebe Sade, Executive Officer of BrightSpark Early Learning Services, to explore how curiosity shapes leadership in the nonprofit sector. Phoebe leads a rapidly growing nonprofit that has expanded from 35 to 145 staff members. BrightSpark supports providers in King and Pierce counties, helping them access essential services to offer the best possible care for children and families.

Navigating Organizational Growth and Scaling Challenges

Phoebe reflects on the challenges of scaling an organization, especially with 40% of the team hired in the last two years. She emphasizes the importance of adapting communication and decision-making processes to better serve both staff and the communities they serve. Phoebe’s leadership style encourages flexibility and innovation as her team navigates the complexities of growth while maintaining the core values of the organization.

The Role of Curiosity in Creativity and Innovation

Phoebe highlights the role of curiosity in fostering creativity and finding innovative solutions. She shares how her team has rethought traditional approaches, such as moving from one-on-one coaching to group models. Despite constraints like funding limitations in government contracts, Phoebe shows how these challenges can spark transformative ideas and approaches. Her leadership philosophy encourages staff to ask questions, challenge norms, and seek sustainable solutions that meet community needs without burning out.

Empathy and Openness: Core Values of Effective Leadership

Through candid reflections on her journey, Phoebe underscores the importance of empathy and openness in leadership. Whether managing rapid organizational growth or rethinking long-standing practices, she exemplifies how curiosity can drive change and create impactful solutions. Phoebe’s story is a powerful reminder of how curiosity, when embraced, can fuel innovation and help leaders navigate complex challenges in the nonprofit sector.

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If you enjoyed this conversation, don’t forget to subscribe! By subscribing, you’ll never miss an episode filled with inspiring leaders and valuable discussions on how curiosity drives innovation, leadership, and workplace culture. Join us on the journey of continuous learning—subscribe now and stay curious!

#PhoebeSade #BrightSparkEarlyLearning #CuriosityAtWork #NonprofitLeadership #EarlyLearning #SocialImpact #Leadership #Innovation #WorkplaceCulture #EmpathyInLeadership

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How to Embrace Failure

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We all fail sometimes, but learning how to embrace failure can lead to growth. Failure is not the end; it’s a stepping stone to success. Three mindset shifts are crucial as you prepare for potential failure, endure it during the process, and recover from it so you can grow stronger. Whether struggling with setbacks in work, relationships, or personal goals, these strategies will help you get stronger, overcome failure, and reframe success.

The Three Stages of Failure

There are three stages to failure: before, during, and after. Each stage requires a different mindset to handle it effectively.

1. Before Failure: Preparing for the Risk

Before taking a risk or starting a new project, it’s natural to focus on what you want to achieve and your goals. But pause to ask yourself: What will I learn, even if I don’t achieve my goals? This shift in mindset allows individuals to approach challenges with the understanding that learning from failure is just as valuable as succeeding.

2. During Failure: Embracing the Struggle

During failure, when things seem to be falling apart, it’s easy to feel overwhelmed and unsure how to solve the problem. At this point, take a moment to ask: What is this problem teaching me? This mindset helps individuals focus on the lessons being learned rather than fixating on the failure itself, turning the struggle into an opportunity for growth.

3. After Failure: Sharing and Growing

After a failure, when feelings of embarrassment or shame arise, the natural response is often to withdraw. However, it’s important to share stories of failure with others. Vulnerability can be incredibly powerful, and by sharing your experience, you can help others learn and grow as well. This models a growth mindset—showing that failure is an opportunity for self-improvement and personal development.

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We hope these three mindset shifts for each stage of failure help individuals navigate their own challenges. If you found this video useful, please like and share it with others!

#13 How Curiosity Fuels Arts Organizations: Insights from Michael Greer, CEO of ArtsFund

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Curiosity at Work: Michael Greer on Leadership and Innovation in the Arts Sector

Michael Greer, CEO of ArtsFund, joins Dr. Julie Pham on the Curiosity at Work podcast to explore how curiosity drives leadership in the arts sector. As the CEO of ArtsFund, Michael oversees grant-making, capacity building, and advocacy for over 800 arts organizations across Washington State. In this episode, he shares how curiosity helps him manage a hybrid team, balance the needs of grassroots organizations with larger entities, and lead through uncertain times.

Fostering Curiosity and Innovation in the Arts

Michael highlights the importance of creating an environment where innovation is encouraged, and failure is seen as an opportunity to learn. By fostering curiosity, organizations can better adapt and thrive, even during challenging times. He explains how curiosity helps the arts sector move forward by driving new ideas and solutions.

Navigating Uncertainty and Embracing New Technologies

Drawing from his global experience in arts and business leadership, Michael discusses how curiosity plays a critical role in overcoming uncertainty. Arts organizations today face many challenges, but curiosity can help them thrive. Michael shares how ArtsFund goes beyond providing financial support. They also focus on leadership and collaboration across the sector. Additionally, he urges arts leaders to embrace new technologies and entertainment formats. Rather than viewing these changes as competition, they should see them as opportunities to engage new audiences.

Strategies for Cultivating Curiosity and Resilience

Michael’s leadership journey has been shaped by diverse experiences. From his early career as a professional ballet dancer to his time working in China and India, his journey reflects the power of curiosity. He shares practical strategies for cultivating curiosity within teams. His leadership philosophy encourages his team to ask questions, experiment, and embrace calculated risks. These strategies help build innovation and resilience in the arts sector.

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If you enjoyed this insightful conversation, don’t forget to subscribe! By subscribing, you’ll never miss an episode filled with inspiring leaders and valuable discussions on how curiosity drives innovation, leadership, and workplace culture. Join us on the journey of continuous learning—subscribe now and stay curious!

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#12 How Curiosity Fuels HR Leadership and Talent Strategy: Insights from Britt Provost, CHRO of Siteimprove

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In this episode of Curiosity at Work, host Dr. Julie Pham talks with Britt Provost, Chief Human Resources Officer (CHRO) at Siteimprove. A seasoned HR professional, Britt has over 20 years of experience in global technology. She creates progressive career experiences through her HR team’s efforts. She believes curiosity is essential to HR leadership and talent development.

Britt’s leadership approach is rooted in curiosity. She sees it as vital for success in fast-paced tech environments. Curiosity helps leaders and teams adapt and stay open to new ideas. It encourages risk-taking and learning from challenges. This mindset is especially valuable in global technology.

During the discussion, Britt and Dr. Pham talk about the challenges of leading global teams. Global teams often span different time zones, cultures, and communication styles. Britt emphasizes how a curious mindset fosters better decision-making and creativity. Encouraging curiosity allows employees to ask questions, challenge assumptions, and stay open to new perspectives.

Britt also highlights the need for structured approaches. These approaches empower employees to engage with curiosity. Leaders can provide tools and frameworks to foster curiosity, driving sustained growth. Britt reflects on how curiosity has shaped her leadership style and organizational cultures throughout her career.

Listeners will gain insights into how curiosity shapes Britt’s leadership philosophy. Britt focuses on people development and strategic HR. Her insights are relevant for leaders in fast-moving industries like tech. Continuous learning, adaptability, and open dialogue are crucial in these environments. Curiosity is not just beneficial—it is vital for long-term success.

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#11 Cultivating Curiosity in Public Planning with Lauren Flemister

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Curiosity at Work: Lauren Flemister on Leadership, Strategic Planning, and Community Development

Lauren Flemister, Assistant Director of Planning and Public Works at Pierce County, brings over 17 years of experience in community and regional planning, architecture, and public affairs. She has held leadership roles in the City of Tacoma’s Planning and Development Services Department and the City of Seattle’s Office of Planning and Community Development. In this episode of Curiosity at Work, Lauren shares insights into how curiosity can transform complex work environments and drive effective leadership.

Fostering Curiosity in Complex Work Environments

Lauren believes that curiosity is essential for organizations to adapt and thrive in a rapidly changing world. One of her key approaches is fostering a workplace culture where employees feel safe to ask questions and challenge traditional thinking. By encouraging this kind of curiosity, Lauren ensures her team is equipped to solve problems creatively and effectively.

Bridging Long-Range Planning with Infrastructure Development

In her role at Pierce County, Lauren oversees a diverse range of operations, including road maintenance, airports, and solid waste management. She emphasizes the importance of bridging long-range planning with infrastructure development to create lasting impact. A key focus of her work is ensuring that underserved communities receive the attention and resources they need to thrive. Lauren integrates strategic planning with implementation to make this vision a reality.

Creating a Culture of Continuous Learning and Growth

Lauren’s leadership style is shaped by her background in architecture, urban planning, and public affairs. She views herself as a bridge-builder within the organization, fostering collaboration and innovation. Lauren encourages her team to view obstacles as opportunities for learning and growth, which is especially important as the workforce faces a wave of retirements, known as the “silver tsunami.” By supporting staff development and facilitating seamless knowledge transfer, Lauren ensures that curiosity continues to fuel progress in the workplace.

Strengthening Communities Through Leadership and Curiosity

Lauren’s leadership philosophy is rooted in the belief that curiosity not only enhances individual growth but also strengthens communities. By fostering a culture of curiosity and continuous learning, she inspires her team to tackle challenges and drive positive change for Pierce County and beyond.

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#LaurenFlemister #PublicPlanning #UrbanPlanning #PierceCounty #CuriosityAtWork #CommunityDevelopment #Leadership #GovernmentLeadership #InfrastructurePlanning #PodcastInterview #StrategicPlanning #ProfessionalGrowth #LeadershipInsights #CommunityPlanning #PublicWorksManagement #GovernmentAffairs

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What to Do When You Are Out of Ideas

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Everyone faces mental blocks, no matter what work they do. Sometimes, you need to reignite your creativity. Dr. Julie Pham shares valuable tips for what to do when you are out of ideas to overcome these mental blocks, find inspiration from new sources, and break away from routine thinking. 

8 Tips to Spark Creativity When You’re Out of Ideas

1. Say Yes

Start by saying yes to something you would typically decline. Dr. Julie recalls receiving an invitation to visit a prison, which initially seemed odd to her. However, since she was struggling with writer’s block, she agreed. The experience transformed her thinking, and she left with a wealth of ideas to write about.

2. Visit a Different Museum

Try going to a museum you wouldn’t usually visit. If you typically go to art museums, check out a history museum instead. For example, if marine life doesn’t interest you, visiting a marine museum might inspire new ideas.

3. Keep Your Phone Off

You might be surprised how much your phone can hinder creativity. Dr. Julie dedicated a week to writing while keeping her phone off during the day. She didn’t turn it on until she finished writing, and by the end of the week, she had written 25,000 words!

4. Set a Goal for New Observations

When attending an event, set a goal to notice a specific number of new things. For instance, while on a walk, challenge yourself to notice ten new things. Recently, Dr. Julie discovered a cluster of white mailboxes on her street and a few houses down, another cluster of black mailboxes. This made her wonder why that was the case.

5. Take a Nap

Sometimes, all you need is some sleep to recharge your brain. Dr. Julie often gets great ideas when waking from a refreshing nap.

6. Re-read Your Favorite Book

Consider reading a book you love again. Afterward, write down everything you like about it and also note any things you don’t like.

7. Reconnect with an Old Friend

Talk to a friend you haven’t seen or spoken to in a long time, preferably over a year. They might provide you with fresh perspectives.

8. Try a Different Format

Finally, express yourself in a format different from what you usually use. If you’re a writer, try giving a speech. If you’re a musician, consider doodling.

We hope these strategies help you come up with fresh ideas when you hit a mental block. If you found this useful, please click “like” and share it! 

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5 Simple Ways to Build Strong Relationships at Work

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Building strong relationships at work is essential for creating a positive environment and enhancing collaboration. Whether you’re new to your workplace or looking to deepen existing connections, Dr. Julie Pham shares these 5 simple ways to build strong relationships at work that will help foster a supportive and productive work atmosphere. These strategies are effective regardless of your role in the organization—whether you’re a leader, manager, or a team member.

5 Simple Ways to Build Strong Relationships at Work

1. Make Time for Connection

To strengthen your relationships, prioritize making time for connection. Ask open-ended questions instead of closed ones. For example, instead of asking, “How was your weekend?” you could ask, “What did you do over the weekend?” This encourages your colleagues to share specific experiences, fostering a more engaging conversation. For more tips on effective communication, check out our video on five proven icebreakers for team building.

2. Celebrate the Wins

It’s easy to get caught up in the daily grind, but don’t forget to celebrate your wins. Take the time to congratulate and acknowledge your colleagues for a job well done. Be specific in your praise, as this makes your acknowledgment more meaningful.

3. Ask for Help

Don’t hesitate to ask for help, especially from those who aren’t obligated to assist you. This can increase opportunities for collaboration and shows that you are willing to be vulnerable. It can be difficult to ask for help, but doing so can strengthen your relationships. For additional insights, check out our video on reframing asking for help as a way to deepen relationships.

4. Share What Influences You

Whenever relevant, share what influences your approach to work. For instance, you might say, “I grew up in an immigrant household where wasting resources was discouraged.” This context can help your team understand your perspective, especially during discussions like budgeting season.

5. Give Constructive Feedback

While it may seem counterintuitive, giving constructive feedback can actually strengthen relationships. When delivered with the intention of improvement, feedback shows that you care about your colleagues and want everyone to succeed.

We hope you find these tips helpful in building stronger relationships at work. If you did, please click like and share this post!

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5 Budget-Friendly Gift-Giving Ideas at Work

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Drawing from her experience running her family’s newspaper during the Great Recession, to managing her own small business with a remote team, Dr. Julie Pham knows how to make the most of limited resources. Here she shares 5 budget-friendly gift-giving ideas at work. 

The spirit of gift-giving during the holiday season is all about demonstrating appreciation for employees’ hard work. Gifts can also strategically reinforce company culture and values, foster a sense of belonging, encourage curiosity, and facilitate sharing.

However, for many small business owners, company-branded swag, big bonuses, and fully catered meals are often out of reach. If you have a limited budget, here are 5 budget-friendly gift-giving ideas at work to support your team, regardless of its size.

5 Budget-Friendly Gift-Giving Ideas at Work

1. Make Time for Intentional Connection

Set aside time during the workweek for team members to connect. This is particularly effective for remote teams or as an alternative to an in-person holiday party. Consider sending gift cards so everyone can grab something to eat or drink during this time together. A simple 60-minute virtual session with breakout rooms can prompt deep discussions and meaningful connections.

2. Host a Potluck

If you prefer an in-person meal, organize a potluck. Sponsor the drinks and the main dish, and ask everyone else to contribute other items based on their budget. This not only showcases culinary skills but also sparks conversations around the dishes brought. Be sure to welcome store-bought contributions as well.

3. Organize a Stuff Swap

Instead of Secret Santa or White Elephant exchanges, which require employees to spend their own money, consider a stuff swap. Employees can bring new or gently used items that their coworkers might enjoy. Any unclaimed items can be donated to charity, making it a great green gift-giving strategy.

4. Donate to Charity

Make a donation to a charity of each employee’s choice. Instead of providing a list of charities, allow them to decide where their dollar goes. This can be any amount, as every contribution is meaningful. Encourage employees to share their chosen charity, helping you learn what matters to them, whether it’s the Humane Society, their temple, or their children’s PTSA.

5. Use Credit Card Points for Gifts

Utilize your credit card points to purchase gift cards. This method can reinforce company values. For instance, Dr. Julie uses her points to give Amazon gift cards, allowing team members to support something they want to try out or learn. One team member even used hers to buy calligraphy materials for practicing lettering.

6. Ask Your Team for Ideas

Don’t feel you have to come up with all the solutions alone. Share your budget with your team and ask for their input. When Dr. Julie did this, one team member suggested organizing a virtual escape room and took care of the research and booking.

We hope you find these simple, budget-friendly work gift ideas helpful. If you did, please click like and share this video!

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#8 How do you lead with curiosity in a fast-growing nonprofit?

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In this episode of Curiosity at Work, Dr. Julie Pham chats with Joe Sky-Tucker, CEO of Business Impact Northwest, to explore how curiosity shapes leadership and culture in the nonprofit world. Joe shares stories from his journey—moving from a micromanager to a leader who deeply listens to his team and finds creative ways to say “yes” whenever possible.

Joe talks about the power of promoting from within, trusting people to step into leadership roles, and why it’s important to admit when we don’t have all the answers. Julie and Joe also dive into the challenges of maintaining curiosity when everyone is swamped with deadlines and how finding time to pause and reflect can make all the difference.

If you’re interested in creating a workplace where everyone feels seen, heard, and valued, you’ll want to listen in. This conversation is full of practical advice and real talk on how to lead with empathy, especially when things get tough.

Listen to this episode and let us know in the comments: How do you keep curiosity alive in your work? Don’t forget to like, subscribe, and share with anyone who could use a dose of inspiration.

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#7 Harnessing Storytelling and Curiosity in a Remote Culture with Jennifer Strachan

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Curiosity at Work: Jennifer Strachan on Storytelling, Organizational Culture, and Remote Work Transformation

In this episode of Curiosity at Work, Dr. Julie Pham is joined by Jennifer Strachan, CEO of inReach, a nonprofit that uses the power of storytelling to reshape cultural narratives. With a 25-year career in public and commercial media, including her experience as an Emmy Award-winning producer, Jennifer shares valuable insights into her journey and the work of inReach.

Embracing Remote Work and Organizational Change

Jennifer discusses how inReach navigated a major organizational shift by embracing a fully remote work model. She explains the challenges and opportunities that come with leading a remote team and fostering curiosity within a diverse group. Her approach emphasizes how curiosity can be a catalyst for transformation in both storytelling and organizational culture.

The Role of Communication and Values in Remote Settings

Jennifer highlights the importance of understanding individual communication styles in remote settings. She underscores how recognizing different styles can improve collaboration and strengthen team dynamics. She also discusses how values play a crucial role in shaping workplace culture, especially in a remote environment. By aligning values with communication practices, inReach has created a positive, inclusive, and productive work culture.

Building Connections through Storytelling and Creativity

One of the most creative ways in which Jennifer fosters connection within her team is by encouraging the sharing of personal stories and images. She believes that storytelling is not just for external audiences but is also a powerful tool for building internal relationships. These creative practices help build joy and strengthen bonds, even in a remote work environment.

How Curiosity Drives Organizational Culture and Transformation

Jennifer’s leadership philosophy is centered around curiosity as a transformative force. She believes that curiosity fuels innovation and helps organizations adapt to change. In this episode, Jennifer explains how curiosity drives both the storytelling work of inReach and the evolution of its internal culture. Tune in to learn how curiosity can lead to positive change and drive growth in nonprofit organizations.

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#CuriosityAtWork #Storytelling #RemoteWork #Leadership #OrganizationalCulture #Communication

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#6 Fostering Curiosity in Public Housing with Rachael Steward

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Curiosity at Work: Rachael Steward on Fostering Curiosity and Continuous Improvement in Public Housing

In this episode of Curiosity at Work, Dr. Julie Pham sits down with Rachael Steward, Deputy Director of Housing Operations at Seattle Housing Authority. With 20 years of experience in public service, including roles in higher education and public housing, Rachael shares valuable insights on fostering curiosity and continuous learning in a diverse and dynamic workplace.

Rachael Steward’s Role at Seattle Housing Authority

As the largest affordable housing provider in Seattle, the Seattle Housing Authority houses around 37,000 people across 9,000 units. Rachael provides an in-depth look at the operational challenges and opportunities involved in managing a workforce of nearly 900 employees. Many of these employees work on-site, performing hands-on roles in property management, maintenance, and community services. Rachael discusses the unique dynamics of managing such a large and diverse team while delivering critical housing services.

Cultivating Curiosity and Continuous Learning in Public Housing

Throughout the episode, Rachael emphasizes the importance of continuous learning and curiosity as practices she instills in her team. She shares a personal story highlighting the value of self-awareness and admitting mistakes to foster a culture of mutual learning. Rachael discusses how creating an environment where curiosity is encouraged helps her team innovate and improve the services they provide to the community.

Overcoming Challenges in Bureaucratic Environments

Rachael also addresses the difficulties of practicing curiosity in a bureaucratic setting. She shares her strategies for overcoming these challenges, particularly by understanding and valuing the diverse backgrounds of team members. This understanding, she believes, helps bridge communication gaps and creates a more effective, cohesive team.

Insights on Leadership and Improving Public Housing

Join us for this enlightening conversation as Rachael Steward shares her journey in public service and offers practical tips on cultivating curiosity, fostering continuous improvement, and leading with empathy in the public housing sector. Whether you’re in public service, leadership, or community development, Rachael’s insights provide valuable lessons on how curiosity can drive positive change in the workplace.

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#CuriosityAtWork #PublicHousing #Leadership #WorkplaceCulture #SelfAwareness #RelationshipBuilding #ClearCommunication #ContinuousLearning #SeattleHousingAuthority

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Leadership Lessons from a Family Business

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4 Leadership Lessons from Family-Owned Businesses: Insights from Dr. Julie Pham

We often seek business advice from CEOs of large companies, assuming that their revenue and employee numbers add credibility. However, there are valuable leadership lessons from family-owned businesses. These businesses often boast decades of experience, high employee retention, and loyal customers, providing a wealth of insights.

In this video, Dr. Julie Pham shares four leadership lessons she learned from running her family’s Vietnamese language newspaper. These principles have shaped her approach at CuriosityBased, and they can work for any organization, large or small.

1. Prioritize the Collective Over the Individual

In family-owned businesses, owners often make sacrifices for the team, especially during tough times. Unlike large company CEOs, who might avoid salary cuts during layoffs, family business owners ensure the team’s well-being, sometimes at their own expense. Dr. Julie witnessed her parents forgo their salaries to make payroll. Reflect on whether you’d be willing to make similar sacrifices. How would you feel working in a place where the collective is prioritized over the individual?

2. Do Work You Love

Many family business founders blend their passions with their work, often making it a natural part of their daily lives. Dr. Julie frequently discussed community service with her parents over meals. Ask yourself if you’re doing work you love—work that doesn’t feel like a chore, but something you’re passionate about.

3. Give and Expect Loyalty

Loyalty is foundational in family-owned businesses. It fosters trust, stability, and safety within the organization. Supporting each other through challenges and helping underperformers improve is crucial. Loyalty doesn’t mean neglecting performance standards but creating a supportive environment for growth. Do you prioritize giving and receiving loyalty in your workplace?

4. Take Pride in Your Work

Family-owned businesses take immense pride in their work, often seeing it as a part of their identity. It’s concerning when people hesitate to discuss their work outside their field. Consider whether you’re doing work you’re proud of, work you’d happily share with others.

These leadership lessons are not strict rules but guiding principles that can help you foster a strong company culture. If you found this post helpful, please like and share it.

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#5 Practicing Curiosity in Hunger Relief with Amythst Shipman

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In this episode of Curiosity at Work, Dr. Julie Pham sits down with Amythst Shipman, Director of Project Management at Food Lifeline, Western Washington’s largest hunger relief organization. Amy shares her experiences and insights on how curiosity plays a vital role in their mission to fight hunger.

Learn about the diverse roles within Food Lifeline, from warehouse employees to grant writers, and how they manage a hybrid work environment. Discover the challenges and creativity involved in coordinating a workforce of 120 staff and over 17,000 volunteers annually.

Amy emphasizes the importance of fostering self-awareness, building relationships, and clear communication within the organization. She shares stories of how bringing people along in her learning journey has led to shared insights and improved processes. Listen as she discusses the significance of passion and curiosity in their work, especially during the hiring process.

Explore how Amy navigates the complexities of hunger relief work, balancing immediate needs with long-term goals, and the continuous practice of curiosity. This episode offers valuable lessons for anyone interested in enhancing their workplace culture and leadership approach through curiosity.

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#3 Curiosity for tech startup innovators with Elizabeth Scallon

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Join Dr. Julie Pham in an enlightening conversation with Elizabeth Scallon, a dynamic leader in the tech world. Elizabeth has an impressive background spanning higher education, startups, industry, and funding. Currently, she holds the title of Director of Corporate Incubation at HP, where she helps bring innovative ideas to life and make a significant impact.

In this episode, Elizabeth discusses her role in fostering curiosity at work, emphasizing the importance of self-awareness, relationship building, and clear communication. She shares her experiences in the tech startup world, the value of early customer feedback, and the challenges of managing expectations.

This episode is packed with valuable lessons on leadership, the role of curiosity in innovation, and the continuous journey of professional growth. Don’t miss this chance to learn from Elizabeth’s wealth of experience and apply her insights to your own work environment.

About Elizabeth Scallon:

Elizabeth Scallon is the Director of Corporate Incubation at HP. With a rich career that includes roles at the University of Washington, Amazon’s corporate venture arm, and WeWork, Elizabeth has a deep understanding of the tech startup ecosystem. She also founded Find Ventures, a nonprofit supporting entrepreneurs from underrepresented backgrounds with early-stage funding.

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131 Leadership Books Written by Hispanic/Latino/Latinx Authors 2024

We created this list of 131 Leadership Books Written by Hispanic/Latino/Latinx Authors to promote leadership narratives written by the Hispanic/Latino/Latinx community. This list is meant to be a resource, not an official endorsement. The books are not ranked or listed in any particular order.

  1. Me by Ricky Martin
  2. And A Voice to Sing With: A Memoir by Joan Baez
  3. The Gloria Anzaldúa Reader (Latin America Otherwise) by Gloria Anzaldúa
  4. Borderlands / La Frontera: The New Mestiza by Gloria Anzaldúa
  5. Almost a Woman by Esmeralda Santiago
  6. In the Time of the Butterflies by Julie Alvarez
  7. Farmworker’s Daughter: Growing up Mexican American by Rose Castillo Guilbault
  8. The Power of Latino Leadership: Culture, Inclusion, and Contribution by Juana Bordas
  9. When I was Puerto Rican by Esmeralda Santiago
  10. Salsa, Soul, and Spirit: Leadership for a Multicultural Age by Juana Bordas
  11. Autentíco: The definitive guide to Latino Career Success by Robert Rodriguez
  12. Brown Church: Five Centuries of Latina/o Social Justice, Theology, and Identity by Robert Chao Romero
  13. Hermanas: Deepening Our Identity and Growing Our Influence by Natalia Kohn Rivera
  14. Isabel’s Hand-Me-Down Dreams by Isabel Lopez
  15. Leaving Little Havana: A Memoir of Miami’s Cuban Ghetto by Cecilia M. Fernandez
  16. Gmorning, Gnight!: Little Pep Talks for Me & You by Lin-Manuel Miranda
  17. [Un]framing the “Bad Woman”:Sor Juana, Malinche, Coylxauhqui, and other rebels with a cause by Alicia Gaspar de Alba
  18. Always Running: La Vida Loca – Gang Days in L.A. by Luis J. Rodriguez
  19. Cruz: A Cross-Border Memoir by Jean Guerrero
  20. Dear America: Notes of an Undocumented Citizen by Jose Antonio Vargas
  21. Undocumented: A Dominican Boy’s Odyssey from a Homeless Shelter to the Ivy League by Dan-el Padilla Peralta
  22. The Far Away Brothers: Two Young Migrants and the Making of an American Life by Lauren Markham
  23. My Beloved World by Sonia Sotomayor
  24. Latina Empowerment Through Leadership: Mindful Stories from Inspiring Women by Catherine Munos Garces, Monica Rivera, et al
  25. An Organizer’s Tale by Cesar Chavez
  26. My Time to Speak: Reclaiming Ancestry and Confronting Race by Ilia Calederon
  27. Rita Moreno: A Memoir by Rita Moreno
  28. American Poison: How Racial Hostility Destroyed Our Promise by Eduardo Porter
  29. My (Underground) American Dream: My True Story as an Undocumented Immigrant Who Became a Wall Street Executive by Julissa Arce
  30. The Virtuous Circle: Restore Your Confidence, Bounce Back, and Emerge Stronger by Gaby Natale
  31. Self Made: Become Empowered, Self Reliant and Rich in Every Way by Nely Galán
  32. Latino Leaders Speak: Personal Stories of Struggle and Triumph edited by Micky Ibarra and Maria Pérez-Brown
  33. Leapfrog: The New Revolution for Women Entrepreneurs by Nathalie Molina Niño
  34. The Soul of a Woman by Isabel Allende
  35. In the Dream House: A Memoir by Carmen Maria Machado
  36. Once I was You: A Memoir of Love and Hate in a Torn America by María Hinojosa
  37. More than Ready: Be Strong and Be You…and Other Lessons for Women of Color on the Rise by Cecilia Muñoz
  38. Perfectly You: Embracing the Power of Being Real by Mariana Atencio
  39. Take Charge of Your Brand: Quick and Simple Techniques to Help You Own and Manage Your Personal Brand for Professional and Personal Success by Guisselle Nuñez
  40. In the Country We Love: My Family Divided by Diane Guerrero
  41. Frida by Barbara Mujica
  42. Finding Latinx: In Search of the Voices Redefining Latino Identity by Paolo Ramos
  43. The Undocumented Americans by Karla Conejo Villavicenci
  44. AOC: The Fearless Rise and Powerful Resonance of Alexandria Ocasio-Cortes by Lynda Lopez
  45. Latinx: The New Force in American Politics by Ed Morales
  46. Mexican Enough: My Life Between the Borderlines by Stephanie Elizondo Griest
  47. Being Brown: Sonia Sotomayer and the Latino Question by Lázaro Lima
  48. An Unlikely Journey: Waking up from My American Dream by Julián Castro
  49. Hispanic Women Seeking Higher Leadership Roles in Business by Sylvia C. Motta, PhD
  50. Wild Tongues Can’t be Tamed: 15 Voices from the Latinx Diaspora edited by Saraciea J. Fennell
  51. The Leadership Shift: The Strategic Positioning of Latino Business Leaders by Dr. Nilda Perez
  52. ¡Rise up, Mi Gente! A Roadmap for Latinos to Achieve Success in Corporate America by Jesse A Mejia
  53. Inventing Latinos: A New Story of American Racism by Laura E. Gómez
  54. The 5 Disciplines of Inclusive Leaders: Unleashing the Power of Us All coauthored by Andrés Tapia
  55. When We Make It by Elisabeth Velasquez
  56. I am Not Your Perfect Mexican Daughter by Erika L. Sanchéz
  57. Latino Talent: Effective Strategies to Recruit, Retain, and Develop Hispanic Professionals by Robert Rodriguez
  58. Silencing Gender, Age, Ethnicity, and Cultural Biases in Leadership by Camilla A. Montoya, Julieta V. García. et al.
  59. Inclusion Revolution: The Essential Guide to Dismantling Racial Inequity in the Workplace by Daisy Auger-Dominguez
  60. Latinas Rising Up in HR: Inspirational Stories of Human Resources Professional Leading, Thriving, and Breaking Barriers by Priscilla Guasso
  61. The Secret Principles of Genius: The Key to Unlocking Your Hidden Genius Potential by I.C. Robledo
  62. I Got This: To Gold and Beyond by Lauren Hernandez
  63. The Engine of America: The Secrets to Small Business Success from Entrepreneurs Who Have Made It by Jane Delgado
  64. The Latina Guide to Health: Consejos and Caring Answers by Jane Delgado
  65. Field Mice: Memoirs of a Migrant Child by Emma Gonzalez
  66. Los Amos del Mundo Están al Acecho by Cristina Martin Jimenez
  67. Growing American Roots by Bob Menendez
  68. Dream in Color: How the Sánchez Sisters are Making History in Congress by Linda Sánchez
  69. Healing Journey: Surviving Domestic Violence by Lupe Valdez
  70. La Nueva California: Latinos from Pioneers to Post-Millennials by David Hayes-Bautista
  71. El Cinco de Mayo: An American Tradition by David Hayes-Bautista
  72. Latinas in Aviation by Jacqueline S. Ruiz
  73. Becoming Dr. Q: My Journey from a Migrant Farm Worker to brain Surgeon by Alfredo Quinones-Hinjosa
  74. The Universal Tone: Bringing My Story to Light by Carlos Santana
  75. Take a Stand: Lessons from Rebels by Jorge Ramos
  76. The Injustice Never Leaves You: Anti-Mexican Violence in Texas by Monica Muñoz Martinez
  77. Powerhouse Principles: The Ultimate Blueprint for Real Estate Success in an Ever-Changing Market by Jorge Perez
  78. The Buena Salud Guide to Understanding Depression and Enjoying Life by Jane Delgado
  79. Leadership Lessons of the White House Fellows: Learn How to Inspire Others, Achieve Greatness , and Find Success in Any Organization by Charles P. Garcia
  80. Persevere with Power: What Heaven Starts, Hell Cannot Stop by Samuel Rodriguez
  81. In Defense of Our America: The Fight for Civil Liberties in the Age of Terror by Anthony D. Romero
  82. One Vote Away: How a Single Supreme Court Seat Can Change History by Ted Cruz
  83. Still Dreaming: My Journey from the Barrio to Capitol Hill by Luis Gutiérrez
  84. An American Son: A Memoir by Marco Rubio
  85. The Undocumented Americans by Karla Cornejo Villavicencio
  86. A House of My Own: Stories from My Life by Sandra Cisneros
  87. Spirit Run: A 6000 Mile Marathon Through America’s Stolen Land by Noe Alvarez
  88. Dirty Girls Social Club by Alisa Valdes-Rodriguez
  89. Woven in Moonlight by Isabel Ibañez
  90. The Latino Advantage in the Workplace by Mariela Dabbah and Arturo Poiré
  91. Dream Big by Deborah Rosado Shaw
  92. Youth, Identity, Power: The Chicano Movement by Carlos Munoz Jr.
  93. Mean by Myriam Gurba
  94. Presumed Incompetent: The Intersections of Race and Class for Women in Academia by Gabriella Gutiérrez y Muhs, Yolanda Flores Niemann, and Carmen G. González
  95. Enrique’s Journey: The Story of a Boy’s Dangerous Odyssey to Reunite with his Mother by Sonia Nazarrio
  96. A Passion for Politics (Mission Bells) by Anita Perez Ferguson
  97. Latinos in American Society: Families and Communities in Transition by Dr. Ruth Enid Zambrana
  98. Journey to the Future: A Roadmap for Success for Youth by Ltc. Consuelo Castillo Kickbusch
  99. Homeless my Choice by Roy Juarez Jr.
  100. The Story of Latinos and Education in American History by Dr. Abdín Noboa-Ríos
  101. A Long Petal of the Sea by Isabel Allende
  102. The Deepest Roots: Finding Food and Community on a Pacific Northwest Island by Kathleen Alcalá
  103. Más Allá de la Justicia by Maria de lourdes Victoria
  104. The Likeability Trap: How to Break Free and Succeed as You Are by Alicia Menendez
  105. Ready, Set, Manifest!: A Handbook for the In-betweens and Leaps in Life by Debbie Lacey
  106. Hurdles in the Dark by Elvira K. Gonzalez
  107. In the Shadow of the Mountain: A Memoir of Courage by Silvia Vasquez-Lavado
  108. Through the Dark by Yolanda Nava
  109. Thriving in the Fight: A Survival Manual for Latinas on the Front Lines of Change by Denise Padin Collazo
  110. Justice & Space Matter in a Strong, Unified Latino Community by Kathy Bussert-Web, Maria Eugenia Diaz, Krystal A Yanez
  111. Breaking Ground and Barriers: Hispanic Women Developing Effective Leadership by Gloria Bonilla-Santiago, Ph.D.
  112. Latinization and the Latino Leader: How to Value, Develop, and Advance Latino Professionals by Cristina Benitez & Marlene Gonzalez
  113. Latino and Latina Leaders of the 21st Century: Ordinary Beginnings, Extraordinary Outcomes by Kay (Kayla) S. Garcia
  114. Latina Empowerment Through Leadership: Mindful Stories from Inspiring Women by Catherine Munoz-Garces, Monica Rivera, Lizza Monet Morales, Celia Garcia, Veronica Corona, Maggie Antillon Mathews, Roxana Damas, and Jennifer Ibarra
  115. The More or Less Definitive Guide to Self Care by Anna Borges
  116. Act Like a Leader, Think Like a Leader by Hermina Ibarra
  117. You Don’t Have to Like Me: Essays on Growing Up, Speaking Out, and Finding Feminism by Alida Nugent
  118. Children of the Land: A Memoir by Marcelo Hernandez Castillo
  119. Wealth Warrior: 8 Steps for Communities of Color to Conquer the Stock Market by Linda Garcia
  120. Solito: A Memoir by Javier Zamora
  121. Living Beyond Borders: Growing Up Mexican in America by Margarita Longoria
  122. Chinoga: Owning Your Inner Badass for Healing and Justice by Alma Zaragoza-Petty
  123. A Woman of Endurance by Dahlma Llanos-Figueroa
  124. Human-Centered Data Science: An Introduction by Cecilia Aragon
  125. In the Shadow of the Mountain: A Memoir of Courage by Silvia Vasquez-Lavado
  126. You Sound Like A White Girl: The Case for Rejecting Assimilation by Julissa Arce
  127. Path to the Stars: My Journey from Girl Scout to Rocket Scientist by Sylvia Acevedo
  128. Relentless: My Story of the Latino Spirit That Is Transforming America by Luis A. Miranda Jr.
  129. Mother Island: A Daughter Claims Puerto Rico by Jamie Figueroa
  130. Belonging: A Daughter’s Search for Identity Through Loss and Love by Michelle Miller
  131. The 5 Disciplines of Inclusive Organizations: How Diverse and Equitable Enterprises will Transform the World by Andrés T. Tapia, Fayruz Kirtzman

#2 Curiosity in municipal information technology with Jim Loter

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In this episode of Curiosity at Work, Dr. Julie Pham chats with Jim Loter, Deputy Chief Technology Officer at Seattle IT, about how curiosity drives innovation and fosters a positive workplace culture. With a rich background in higher education, local government, and libraries, Jim shares valuable lessons from his career.

Jim discusses the importance of self-awareness, his journey from self-criticism to recognizing strengths, and the power of one-on-one coaching. He emphasizes relationship building in a hybrid work environment, advocating for psychological safety and debunking myths about productivity and employee well-being. Learn about the strategies Seattle IT uses to create a supportive workplace, including their innovative annual learning conference.

Why Watch: Get inspired by Jim Loter’s insights on leadership, self-awareness, and fostering a culture of curiosity and innovation.

Guest Information: Jim Loter is the Deputy Chief Technology Officer at Seattle IT with extensive experience in technology leadership and public service.

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Hashtags: #CuriosityAtWork #SelfAwareness #PublicService #WorkplaceCulture #TechLeadership #RelationshipBuilding

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#1 Curiosity with managing municipal government with Joe Todd

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Join Dr. Julie Pham as she has an insightful conversation with Joe Todd, a longtime public servant and the Deputy City Manager at the City of Bellevue. Joe is also the vice chair of the African American Commission for Washington State. In this episode, Joe shares his journey, experiences, and the values that guide his leadership style.

✨ Episode Highlights:

  • Building and nurturing enduring relationships at work
  • The importance of empathy and love in leadership
  • Navigating challenges as an African-American executive leader
  • The significance of transparency and clear communication
  • Fostering a culture of curiosity and continuous improvement

Joe reflects on his career, the influence of his parents, and the importance of being self-aware and authentic in the workplace. He offers valuable insights into how leaders can support their teams and create inclusive environments.

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Produced by Titan Media Worx: This episode is part of “Curiosity at Work,” a podcast that delves into the journeys of inspiring leaders and the values that drive them. Stay tuned for more episodes featuring conversations that explore the intersection of leadership, empathy, and curiosity.

#Leadership #PublicService #Empathy #CuriosityAtWork #PodcastLife #JoeTodd #JuliePodcast #CityOfBellevue

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