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5 Common Mistakes When Asking for Help

January 25, 2023 by Dr. Julie Pham

5 Common Mistakes When Asking for Help

Have you been asking for help but can’t figure out why people keep saying no? If so, you’re not alone. I wrote earlier about the SMART method of asking for help, but even the best framework can fall flat if you’re making common mistakes. When people don’t respond to your requests, it may not mean they don’t want to help—it could simply mean you’re not asking the right way.

Here are five mistakes people often make when asking for help—and how to avoid them.

1. Not Asking and Just Hoping Someone Will Offer

The biggest mistake is simple: you’re not actually asking. You might talk about needing help and hope someone will offer, but unless your words end with a question mark, it’s not truly an ask. Many people assume you’ll speak up if you need support, so they stay silent rather than risk overstepping.

I once spoke with a political candidate who shared her story and her campaign struggles. After a long pause, I asked, “Are you asking me to help with your campaign?” She said, “Yes, yes I am.” Even someone leading a campaign needed a prompt to make the ask. If you’re not directly stating your request, you might come across as unsure or embarrassed. Clarity shows confidence.

2. Being Vague About What You Need

Vague requests make it hard for people to say yes. When you’re not specific, others can’t easily imagine how to help—and uncertainty leads to hesitation. That’s why the SMART method (Specific, Meaningful, Action-oriented, Realistic, and Time-bound) works so well.

If your ask is too broad—like “Can you help me?”—the other person may feel overwhelmed or uncertain about what they’re agreeing to. Instead, focus on specific details that make your request actionable: “Can you review my résumé and suggest improvements?” shows you’ve thought it through. Clear requests communicate respect for their time and effort.

3. Not Sharing Why You Need Help

If you don’t share your “why,” people may assume the worst—or think you’re hiding something. Explaining your need builds trust and empathy. For example:

  • “I just got laid off and I’m searching for a new job in tech. Could you help me connect with recruiters?”
  • “My car broke down and I can’t afford an Uber. Would you be willing to give me a ride to the airport?”

When people understand the context behind your ask, they can make an informed decision. Transparency invites compassion. Without it, you risk sounding distant or untrusting—which works against you when you need someone’s support.

4. Turning the Ask into a Transaction

It’s tempting to say, “If you do this for me, I’ll do that for you.” While it may seem polite, this approach can make your request feel transactional rather than genuine. The truth is, your thank you and follow-through are enough.

When you offer something in return, you risk shifting the focus away from generosity. For example, saying, “Can you help me with my job search? I’ll buy you dinner if you do,” might make the other person uncomfortable or even dissuade them from helping. Most people want to help because it feels good—not because they’ll get something back. Let them experience that joy of giving freely.

5. Ignoring the Time Gap Since You Last Spoke

Sometimes you need help from someone you haven’t talked to in a while, and that’s perfectly okay. But pretending no time has passed can feel awkward or opportunistic. Instead, acknowledge the gap.

You might say, “It’s been a while since we last connected! I saw your recent post about your new role—congratulations!” This shows you’ve kept up with their life and aren’t only reaching out for a favor. Recognizing the distance actually strengthens your credibility. It reminds them that your relationship has history, and you’re re-engaging thoughtfully.

Have you unconsciously been making any of these mistakes when you’ve asked for help? If so, stop it! 

Watch the Video Explainer

Final Thought

Have you unconsciously made any of these mistakes when asking for help? If so, now’s the time to stop. The key to getting more yeses is to ask clearly, honestly, and thoughtfully.

To go deeper, check out my post on asking for help in this SMART method. It’s a simple framework that can make your requests more effective and your relationships stronger.

Tips & Best Practices asking for help, common mistakes, how to ask for help

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