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Home » Customer Service

Customer Service

#19 Curiosity in Health Insurance with Shannon Drotning

January 20, 2025 by Dr. Julie Pham

The image shows a promotional graphic for a podcast episode. The podcast is titled "Curiosity at Work" and is hosted by Julie Pham, PhD. The episode is titled "Curiosity in Health Insurance" and features guest Shannon Drotning. The graphic is presented by Curiosity Based and includes their logo, which is a stylized "cb" in a circle.

Curiosity at Work: Shannon Drotning on Curiosity and Innovation in Health Insurance In episode 19…

Podcast: Curiosity at Work Continuous Learning, curiosity at work, Customer Service, Customer-Centered Innovation, Feedback Culture, Healthcare Industry, Healthcare Leadership, Insurance Innovation, leadership, Medicare, Providence Health Plan, Sales Leadership, Shannon Drotning, Team Development, workplace culture

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