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#23 Curiosity in public libraries with Tom Fay

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Curiosity at Work: Tom Fay on Curiosity and Innovation in Public Libraries

In this episode of Curiosity at Work, Dr. Julie Pham interviews Tom Fay, Executive Director and Chief Librarian of The Seattle Public Library (SPL). Tom discusses how curiosity drives innovation in public libraries. With over 42 years of experience, he shares his journey from a library page to leading SPL, which includes 27 branches and over 700 employees.

Curiosity Fuels Library Innovation and Community Support

Tom explains how curiosity helps libraries evolve from simple book lenders to community hubs. Today, libraries offer social services, workforce development, and support for small businesses. By embracing curiosity, libraries can better serve their communities. Tom’s leadership at SPL shows how curiosity can shape the future of public libraries.

Overcoming Challenges and Fostering Curiosity in a Large Institution

Running SPL presents challenges, such as crises like a ransomware attack. Tom shares how he creates a culture where employees are encouraged to take risks and adapt to change. He believes curiosity allows the library to remain relevant, continually improving and engaging with the community. A culture of curiosity ensures SPL provides the best possible services for Seattle residents.

Strategic Planning and Partnerships Focused on Learning

Through strategic planning and partnerships, Tom strives to keep SPL a learning-focused organization. He emphasizes how curiosity allows libraries to stay relevant in a fast-changing world. Libraries can better serve their community and offer valuable services by adapting and evolving with curiosity.

Tom’s Leadership Insights and Passion for Learning

Tom shares his passion for photography and outdoor exploration, which fuels his curiosity. He believes libraries should be spaces where curiosity thrives. These institutions offer people the freedom to explore new ideas and expand their knowledge. Tom’s leadership at SPL demonstrates the power of curiosity in building inclusive and innovative organizations.

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#TomFay #SeattlePublicLibrary #CuriosityAtWork #LibraryLeadership #PublicLibraries #CommunityEngagement #Innovation #LearningOrganization #BannedBooks #PublicService

How Employers Can Foster Continual Learning at Work

How to Foster a Culture of Continuous Learning in the Workplace

Creating a culture of continuous learning is essential for maintaining adaptability and innovation in the workplace. When employees are encouraged to grow, experiment, and learn, the entire organization benefits. Here’s a straightforward guide on how employers can foster continuous learning and nurture this culture.

1. Encourage Reflective Thinking

Promote a mindset where challenges are seen as opportunities for growth. Encourage team members to ask, “What can this challenge teach us?” This approach helps develop deeper insights and fosters a thoughtful, solution-driven approach to problem-solving. Reflective thinking enhances creativity and allows employees to learn from their experiences.

2. Support Risk-Taking

Fostering an environment where calculated risk-taking is supported is key to continuous learning. Implementing something like an experiment tracker can help demonstrate your commitment to innovation and learning. Encourage your team to propose new ideas, experiment, and evaluate their potential. Even if not all ventures succeed, each one offers a valuable lesson that contributes to the team’s growth and knowledge.

3. Challenge Assumptions

Cultivate a workplace where questioning assumptions is standard practice. By encouraging team members to challenge the status quo, you not only enhance critical thinking but also ensure that decisions are well-informed. A culture of inquiry promotes better decision-making and reduces the risk of errors due to outdated or unexamined beliefs.

4. Normalize the Unknown

Make it clear that not having all the answers is perfectly acceptable. This mindset reduces pressure and creates a more open and collaborative environment for learning and problem-solving. When employees feel safe admitting they don’t know everything, they are more likely to ask questions and seek help, fostering a more dynamic learning culture.

5. Implement Reverse Mentorship

Introducing reverse mentorship is an effective way to break down hierarchical barriers and foster mutual learning. Allow junior team members to mentor more experienced colleagues. This practice not only gives younger employees a voice but also creates opportunities for fresh ideas and different perspectives. Reverse mentorship builds respect and encourages a more collaborative, inclusive work environment.

6. Leverage New Perspectives

New team members bring fresh perspectives and can offer invaluable insights. Encourage them to share their viewpoints on existing processes and solutions. Sometimes, a fresh set of eyes can identify solutions that others haven’t considered, helping to drive innovation and progress within the team.

7. Make Learning a Regular Practice

Integrate continuous learning into everyday work processes. Set aside time in meetings for exploratory discussions, encourage trying new approaches to ongoing projects, and prioritize learning as a core value. When learning becomes a regular part of the workday, it becomes ingrained in the team’s culture and leads to long-term success.

By adopting these strategies, employers can create a dynamic and engaging workplace where continuous learning is woven into everyday culture. This approach not only increases professional growth but also contributes to a more innovative and adaptable organization.

Non Profit MBA: Addressing Burnout in Nonprofits

In our ongoing quest at CuriosityBased to foster a culture of continuous learning and curiosity in professional settings, we encounter various challenges that teams and leaders face. One such pervasive issue in the nonprofit sector is burnout. This phenomenon, often overshadowed by the day-to-day demands of the job, calls for a deeper understanding and innovative solutions. In an engaging episode of The Nonprofit MBA Podcast, CuriosityBased CEO Dr. Julie Pham joins Stephen Halasnik from Financing Solutions to explore a nuanced approach to combatting burnout, centered around the concept of respect in the workplace.

The Nonprofit MBA Podcast 

PRESS RELEASE 

November 18, 2023

Reducing Burnout: The 7 Forms of Respect® For Nonprofit Leaders and Teams 

The Nonprofit MBA Podcast 

Over the years, burnout among nonprofit leaders, employees, and volunteers has been a real and pervasive challenge. One could link it to the highly demanding nature of the job and, to some extent, the personalities of these individuals. However, a closer look at the issue has revealed that burnout could be reduced to the barest minimum if people understood what respect means to them. This is because people tend to have different views of what they think respect means to them. As a nonprofit leader, understanding what respect means to you and incorporating it into your organization’s culture would make your work seamless, thereby reducing burnout. In today’s podcast, Julie Pham from CuriosityBased and Stephen Halasnik from Financing Solutions, a leading provider of business loans for nonprofits, discuss reducing burnout: The 7 forms of respect for nonprofit leaders and teams. 

Read an Executive Summary or Listen to the Podcast HERE: Reducing Burnout: The 7 Forms of Respect For Nonprofit Leaders and Teams

About our guest, Julie Pham from CuriosityBased

Julie Pham, Ph.D., is the founder and the CEO of CuriosityBased, an organizational development firm based in Seattle. She is the author of the #1 Amazon New Release and Bestseller 7 Forms of Respect: A Guide to Transforming Your Communication and Relationships at Work. Dr. Pham has been recognized with numerous awards for her community leadership. She was a nonprofit executive for six years and has served on numerous nonprofit boards of directors and government commissions.

About Stephen Halasnik, The Nonprofit MBA Podcast, and Financing Solutions

Stephen Halasnik co-founded Financing Solutions, the leading provider of lines of credit for nonprofits and church financing. The credit line program for nonprofits & churches is fast, easy, inexpensive, and costs nothing to set up, making it a great backup plan when cash flow is temporarily down. Mr. Halasnik is also the host of the popular Nonprofit MBA Podcast. The podcast brings experts to discuss fundraising, nonprofit grants, executive director leadership, nonprofit boards, and other important topics. You can learn more about the nonprofit line of credit program here or call 862-207-4118.